FAQ

Yes. CUHKMC currently has four out-patient centres located in Tsim Sha Tsui, Central and Shek Mun (Sha Tin). Case booking is mainly based on appointments for these Centres.

• Address: 5/F, Podium Plaza, 5 Hanoi Road, Tsim Sha Tsui, Kowloon, Hong Kong
• Telephone: (852) 3468 7141
• Email: admin@cuclinic.hk
• Consultation Hours:
  • Monday to Friday: 9:30 am to 6:30 pm
  • Saturday: 9:30 am to 1:30 pm
  • Closed on Sunday and Public Holidays

• Address: Unit B, 3/F, Podium Plaza, 5 Hanoi Road, Tsim Sha Tsui, Kowloon, Hong Kong
• Telephone: (852) 3946 6599
• Email: tstphysio@cuhkmc.hk
• Service Hours:
  • Monday to Friday: 9:00 am to 6:00 pm
  • Saturday: 9:00 am to 5:00 pm
  • Closed on Sunday and Public Holidays

CUHK Medical Clinic@Central

• Address: 1331, Central Building, 1-3 Pedder Street, Central Hong Kong
• Telephone: (852) 3565 2984
• Email: cuclinic@heal-medical.com
• Service Hours:
  • Monday to Friday: 8:30 am to 5:30 pm
  • Saturday: 8:30 am to 1:00 pm
  • Closed on Sundays and Public Holidays

CUHK Medical Clinic@Kitchee

• G/F, Jockey Club Kitchee Centre, 23 On Muk Street, Shek Mun,Sha Tin (MTR​ Shek Mun Station - Exit A)
• Telephone: (852) 3946 6980
• Email: cuclinic.kitchee@cuhkmc.hk
• Service Hours:
  • Orthopaedic & Physiotherapy Services (by appointment only) 
  • Monday, Thursday and Friday: 2:00 pm to 6:00 pm
  • Closed on Tuesday, Wednesday, Saturday, Sunday and Public Holidays

You may refer to the relevant webpages:   

Specialties
https://www.cuhkmc.hk/specialties

Medical Centres & Allied Health Services
https://www.cuhkmc.hk/medical-centres-allied-health

Special Clinics
https://www.cuhkmc.hk/special-clinics 

CUHKMC Emergency Medicine Centre provides 24-Hour Emergency Medicine and General Outpatient service. No appointment is required.

For other services, including Specialist Outpatient service and Physiotherapy, an appointment is needed prior to your visit.

Emergency Medicine Centre 
https://www.cuhkmc.hk/centres/emergency-medicine-centre

Emergency Medicine Centre Price List
https://www.cuhkmc.hk/fees-and-charges/emergency-medicine-centre

At the Specialist Outpatient Centre, our specialists and professors offer one-stop service of consultation, investigation and treatment on a broad range of specialties including Family Medicine, General Medicine, Surgery, Gastroenterology and Hepatology, ENT, Cardiology, Orthopaedics & Traumatology, Gynaecology, Urology, Neurology, Neuro-surgery, Plastic Surgery, Respiratory Medicine, Nephrology, Psychiatry, Oncology, and Infectious disease. The Specialist Outpatient Centre will provide services of other specialty in the future. Stay tuned on our website (https://www.cuhkmc.hk/en/) or our Facebook Page (Search “CUHK Medical Centre“ on Facebook) for the latest information.

For paediatrics and child health services, appointment can be made through the hospital's Paediatric Clinic. Paediatric Clinic provides quality and comprehensive services for infants, children and adolescents up to 18 years old.  We are a dedicated team of paediatricians, paediatric nurses, lactating consultant and other professionals. 

You may refer to their relevant webpage:

https://cuhkmc.hk/centres/emergency-medicine-centre

https://cuhkmc.hk/centres/specialist-outpatient-centre

CUHKMC accepts various modes of payment including cash, credit card (Visa / Master Card / UnionPay / American Express), AlipayHK, WeChat Pay or cashier’s order drawn from a local bank or other approved payment methods listed on the Hospital website. Cheques will not be accepted.

Octopus payment is accepted in designated centres, such as Emergency Medicine Centre and Specialist Outpatient Centre. Please contact the service unit for more details.

In-patients may settle their hospital bills with the below methods:

• Make an electronic payment (such as Visa, Master Card, AlipayHK, WeChat pay etc.) in the room
• Proceed to the Cashier at G/F and settle the payment in cash or cashier's order drawn from a local bank
• Show the deposit receipt upon discharge

• Yes, you can. For the charge of companion bed, please refer to Room Rate & Deposit. 

To enhance price transparency and enable patients to better estimate their hospitalisation expense budgets, CUHKMC offers all-inclusive package fees, covering standard cost items* of the intended operation(s)/ procedure(s), and we have 2 models:

CUMC Medical Package (CMP)
CMP refers to a fixed package fee for an operation/ procedure, covering
•    all hospital charges 
•    all doctors’ fees

Integrated Medical Package (IMP)
IMP refers to an integrated package fee for an operation/ procedure, integrating
•    all hospital charges 
•    individual doctor’s fee quoted during consultation

For more information, please refer to CUMC Medical Package 

Please refer to https://www.cuhkmc.hk/covid-19-arrangements-and-services for the latest announcement.

Please refer to https://www.cuhkmc.hk/covid-19-arrangements-and-services for the latest announcement.

Please refer to https://www.cuhkmc.hk/covid-19-arrangements-and-services for the latest announcement.

Parking is available at the parking lot at HK$20 per half hour, a partial half hour will be charged as a half hour.

The parking lot at the CUHKMC only accepts payment made by Octopus Card. Visitors need to use the same card for carpark entry, exit and making payment. If you lose your Octopus Card during your visit at CUHKMC, please contact our Security Office.

CUHKMC does not provide top-up service of Octopus Card. If you have such need, you may visit the nearby MTR station or convenient store.

Yes. There are charging facilities for electric vehicles. They are available with the charging rate listed below:

Yes. There are 18 parking lots for motor cycle.

• We welcome any person sharing our mission and values to join. Please go to https://cuhkmc.hk/join-us for the list of job openings and the application procedures.