Clinical Performance Indicators

CUHKMC values service quality. Reference is made to the Clinical Indicator Programme of the Australian Council on Healthcare Standards (ACHS). Commonly used international performance indicators are regularly benchmarked to evaluate our service. In the first half of 2024, CUHKMC performed statistically significantly better than international hospitals of similar nature in the following areas:

Efficiency		CUHKMC International hospitals of similar nature   Patients discharged from the Emergency Medicine Centre within 4 hours      93.8% 92.1%   Intensive Care Unit – Adult discharge delay more than 12 hours    0% 21.8%

Patient Safety		CUHKMC International hospitals of similar nature   Inpatient falls      0.04% 0.28%   Anticancer systemic treatment with a hospital  approved protocol    100% 97.7%

Clinical Outcome		CUHKMC International hospitals of similar nature   Unplanned return to the operating room during the same admission      0.05% 0.20%   Admissions of term neonate to an NICU or SCBU at birth whose length of stay exceeds 24 hours    0% 1.15%   Term neonates – Apgar score less than 7 at 5 minutes post-delivery  2.87% 6.76%